Elevated Error Counts

Incident Report for GlobalGiving

Resolved

Everything is running smoothly now. Thank you for your patience.
Posted Apr 18, 2019 - 09:16 EDT

Monitoring

A fix has been implemented and the problem appears to be resolved. We will continue to monitor the situation for a while before resolving this incident.
Posted Apr 18, 2019 - 07:51 EDT

Update

A fix for the problem is being deployed to our infrastructure now. It will be about 30 minutes before it is fully rolled out.
Posted Apr 18, 2019 - 07:21 EDT

Identified

We have identified the problem and are working on a fix for it now.
Posted Apr 18, 2019 - 07:07 EDT

Investigating

We have received reports of increased errors, and are investigating the cause.
Posted Apr 18, 2019 - 06:34 EDT
This incident affected: GlobalGiving.org, API, and Project Entry.
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