API Slow to Respond

Incident Report for GlobalGiving

Resolved

Everything has been running smoothly for a few hours. We are going to mark this incident as resolved. Sorry for the inconvenience

Posted Aug 08, 2019 - 15:14 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 08, 2019 - 12:43 EDT

Investigating

We are responding to alerts that the GlobalGiving API is responding much slower than expected. We are attempting to narrow down the cause of the issue and are taking steps to provide a better experience to our users in the interim.

Posted Aug 08, 2019 - 11:30 EDT

This incident affected: API.