Database Issues Causing Site Outage

Incident Report for GlobalGiving

Resolved

Everything appears to be operating normally again. Sorry for the inconvenience.

Posted Dec 30, 2018 - 23:47 EST

Monitoring

We have finished verifying the integrity of our database and everything appears to be fine. The database is under heavier than normal load as lots of things play catch-up, so some transactions with our website may respond slower than normal. We will continue to monitor the situation.

Posted Dec 30, 2018 - 23:35 EST

Update

Our database is back up, and we are verifying the integrity of all of the data.

Posted Dec 30, 2018 - 23:19 EST

Identified

We are working to restore a database error that has stopped our site from functioning

Posted Dec 30, 2018 - 23:04 EST

This incident affected: GlobalGiving.org, API, and Project Entry.